Hereford Office

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8 St Owen Street
Admin Telephone:  
01432 270 536
(Please note, we CANNOT
give advice on this number)
Opening Times:  
10:00am – 3:00pm
Pre-booked appointments only
10:00am – 3:00pm
4:30pm – 6:00pm
10:00am – 3:00pm


How to find us:

Our Hereford office is located next to the Hereford Town Hall. Walk through the passageway to the right of the Town Hall and our office can be seen to your right. The building is wheelchair accessible (though some of the corridors are a little tight) and our reception area has an induction loop system.


What will happen when you arrive:

At our Hereford office we operate a Gateway Assessment system. This means that if you are coming to see us about a new issue, you will have a short interview with one of our trained assessors who will establish what the problem is and will identify the best way for you to get the help you need. After your assessment the next step might be one of the following:

  • We may be able to provide you with the information you need straight away to resolve the problem
  • We might identify another organisation who can help you best, and we can provide you with the necessary details to contact them
  • We decide that we are best placed to help you and so we might arrange a longer appointment for you with one of our advisers

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