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Volunteers Needed

Following consistently high demand for our Free, Confidential, Impartial and Independent advice in all areas, we are currently recruiting volunteers for roles in reception, admin, advising and research and campaigns.  We are dedicated to continuing to deliver high-quality advice services through our Face-to-face advice in Hereford, Bromyard, Leominster, Kington, Ross-on-wye and Peterchurch, alongside our telephone […]

Volunteers’ Week 2024

Our wonderful volunteers dedicate their free time to help people through life’s many challenges.Thank you for all your dedication and passion, we couldn’t do it without you!

Access to Justice Foundation Improving Lives Through Advice

Citizen Advice Worcester and Herefordshire are delighted to be awarded grant funding from the Access to Justice Foundation Improving Lives through Advice grant project. This will enable us to provide improved capacity to deliver benefits casework in both Worcester and Herefordshire over the next 5 years. This is a much-needed service as benefits advice is […]

Appointments at Peterchurch available from 6th September

Appointments with Citizens Advice Herefordshire are now available at The Hub Peterchurch at St  Peter’s Church, Church Road, HR2 0RT fortnightly on Wednesdays from September 6th. Please call Citizens Advice Herefordshire on 0344 826 9685 to book an appointment or text 0786 00 77 311 and we will call you back.

Scams Awareness Campaign

We’re back with another week of our #ScamAware campaign! Every year, Citizens Advice run our Scams Awareness campaign.  In 2023, this will take place over 2 weeks: 22-28 May and 3-9 July. The campaign aims to create a network of confident, alert consumers who know what to do when they spot a scam. If you’re […]

New Drop-in Monday

We are opening our new drop-in session on Monday from 10 am to 12 pm in our office in Hereford. Our drop-in sessions are on Tuesdays and Wednesdays from 10 am to 12 pm remain.

National Consumer Week 2022

Article from ASA – The Advertising Standards Authority 14 November marks the start of National Consumer Week, an annual campaign which aims to raise people’s awareness of specific consumer issues and provide support and advice for those who need it. The campaign is led by Citizens Advice in collaboration with the Consumer Protection Partnership (CPP). […]

Citizens Advice Herefordshire will be based in Barclays in Hereford every Wednesday

Citizens Advice Herefordshire will be based in Barclays branch in Hereford, running appointments for Barclays customers and the wider community. Appointments are available every working Wednesday 10 am to 1pm. You can book an appointment in Barclays branch in Hereford or online at https://events.uk.barclays/local/. Please note, as with all our services, this Citizens Advice service […]

Summer Volunteer Recruitment Event in Hereford

We’re holding a Volunteer Recruitment event, in our office in Hereford, to give potential volunteers an opportunity to find out more about what’s involved in volunteering for Citizens Advice Herefordshire and meet both staff and volunteers. If you’re interested in volunteering with us in what our current volunteers describe as a very rewarding role, please […]

One-in-seven customers still paying the loyalty penalty despite cost-of-living crisis

Citizens Advice says ‘no more excuses, no more delays’ after regulators found £1.3bn a year loyalty penalty for broadband, mobile and mortgages   Tackling the loyalty penalty could be worth over twice as much as October’s £400 energy grant or more than half the energy price cap One-in-seven customers are still paying the loyalty penalty across […]

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