Professional Referrals

If you are contacting us on behalf of someone else, you can request that we call the client back. We aim to respond to call-back requests within 5 working days. Please note that our calls may appear as a private or withheld number.

We are currently experiencing technical issues with our referral form. In the meantime, please send referral requests to advice@citaherefordshire.org.uk

To help us process the referral as quickly as possible, please include the following information. Please note that we may not be able to proceed if any required details are missing.

Client details

• Client name (required)
• Client phone number (required)
• Client postcode (required)
• Client email address (if they have one)
• Brief description of the client’s issue (required)

Referrer details

Please provide your contact details:

• Organisation (required)
• Your name (required)
• Phone number
• Email address (required)

Consent

Please confirm that:

• The client has given consent for their information to be shared with Citizens Advice Herefordshire and for an adviser to contact them. (required)

Please note that we may not be able to process the referral if any of the required information is missing.