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Open for Advice

Citizens Advice Herefordshire is currently helping people, with volunteers and staff working from home during the coronavirus pandemic.

Our fantastic volunteers and staff have pulled together to keep the service running in these difficult times. We are able to offer advice by telephone and email and if necessary there will be limited appointments in the office for those we cannot help by other methods.

Until the current restrictions and Government guidelines are changed Citizens Advice Herefordshire can be contacted by telephone, text or email:

1. Telephone - If you’d like to speak to someone, you can call us on 0344 826 9685.

Our telephone advice service is open Mondays, Wednesdays and Friday from 10am – 3pm.

2. Text - on 0786 00 77 311

Stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING or BENEFITS). We will then call you back on your mobile phone.

3. Email - Online at for initial contact by email. Please also give us a contact phone number in case we need to contact you for more information.

4. You can also get information and advice from the National Website

Contact us

We're open on Mondays, Wednesdays and Friday between 10am and 3pm. For Pre-booked appointments, phone and email advice.

Call us on 0344 826 9685 or
Discover other ways to get in touch



Volunteering with us is challenging, varied and often very rewarding. We’re a local charity, helping people in our community with all sorts of everyday problems by giving free advice and information, face-to-face, over the phone and by email. Our clients tell us that the work we do really does make a difference.

Find out more about Volunteering


One day you might need us, right now we need you.

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