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Thanks to generous funding we’ve receive from Ross-on-Wye and Bromyard and Winslow Town Councils, together The Hope Centre, Bromyard, we’re now able to offer a limited number of face-to-face appointments in, Ross and Bromyard for residents of those areas who need more in-depth advice. We’re also very grateful to Hereford City Council for their generous funding which is helping to preserve some of our face-to-face appointments in Hereford. Ledbury outreach is delivered by South Worcestershire Citizens Advice for residents of Ledbury.

If you live in Ross, Leominster, Kington or Bromyard and need advice, please contact us using the details on our Get advice page and one of our trained volunteers will talk though your problem and see how we can best help.
Please note, our outreaches are only open by appointment and we can’t see drop-in clients. If you need help or advice, please call or email us.

If you have an appointment at one of our outreaches and need to find the venue, we’ve provided some maps and directions below.

If you need to contact us about your appointment, or to cancel / reschedule your appointment, please contact our office by text on 0786 00 77 311, call on 0344 826 9685 or email at with your full name and message. 

Leominster outreach

Pre-booked appointments are available fortnightly at The Community Centre, School Rd, Leominster HR6 8NJ.
There is free parking onsite. Please use the main entrance. Please ring the doorbell and wait for an adviser.

Vehicle access from Broad Street Carpark in Leominster. Drive onto carpark and take first turning right, turn left, Arkwright Court will be on your immediate right and Broad Street carpark will be on your left. Follow narrow road way round to your right driving onto the Centre’s own carpark. Pedestrian access from Town- walk along Church Street turning into School Road.


Kington outreach

Pre-booked appointments are available fortnightly at Markwick Close community room, Kington HR5 3UE

Parking: Please note that the car park immediately near Markwick close is reserved for Stonewater residents. There is a Public, paying car park at Mill Street within very short walking distance. If you have accessibility needs, please let us know. 


Ross-on-wye outreach

Pre-booked appointments are available weekly at The Larruperz Centre, Grammar School Close, Ross-on-Wye HR9 7QD

When you enter the Centre, our adviser will meet you in the reception area.

Parking is available free and on-site.



Pre-booked in-person appointments are available fortnightly at The Hope Centre, Hereford Road, Bromyard HR7 4QU, we also offer pre-booked telephone appointments through the Hope Centre. 

Parking is available free and on-site.


Ledbury outreach

Our Ledbury outreach is based in the Ledbury Methodist Church,  4A Bye St, Ledbury HR8 2AA

Outreach operated by Citizens Advice South Worcestershire (Malvern Hills)

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