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Get Involved – Volunteer with us

if you want to be a part of a vital service at the heart of your local community and you’d like to develop your skills, consider volunteering for Citizens Advice Herefordshire (CAH).

What types of voluntary work can I do with the Citizens Advice Herefordshire?

  • Advisers, who provide advice and information to members of the public.
  • Admin Assistants/Receptionists, who type perform general office duties and “meet and greet” clients who arrive at bureau.

How much time would I have to give?

  • Volunteer advisers are asked to give 10 hours a week during the initial training, and then 5-10 hours per week.
  • Reception volunteers are asked to give 4 hours per week for at least one year.
  • Administration volunteers are asked to give 4 hours per week for at least one year

What qualifications will I need to volunteer?

  • All you need to train as an adviser is to enjoy helping people and to be:
    • Good at listening
    • Able to work in a team
    • Open-minded and non-judgmental
    • Able to meet time commitment

Do you pay expenses?

  • The organisation will pay reasonable travel expenses to and from the organisation or other venues you attend as a necessary part of your volunteer role.
  • How old do I have to have to be to volunteer?
    To volunteer for the organisation you must be 16 or over

How do I apply?

  • If you would like further information or an application pack please contact our Training Manager or fill out our application form: Volunteer Application Form – Hereford
    • E mail:
    • Write To: The Volunteer Operations and Training Manager, Citizens Advice Herefordshire, 8 St Owen Street, Hereford, HR1 2PJ

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