Housing

Advice, information and advocacy for people in Herefordshire who are:

• Homeless;
• Dealing with:
  •  problems affecting their home including rent arrears
  • mortgage arrears

Are you having trouble paying your rent or another problem that means your home is at risk?

How we can help:

• Help with debt and budgeting advice;
• Advice on your housing rights, homelessness, possession and disrepair;
• Assist in disputes with landlords;
• Help you check for benefits and grants and claim them;
• Refer you to one to one support, to assist you into work and training through partner agencies;
• Refer you for help to improve the energy efficiency of your home.

There are a number of ways you can get advice from us. You can

• Come to our booked appointments:  Mondays, Wednesdays and Friday between 10am and 3pm
• Telephone our Advice Line on 0344 826 9685
• Text – on 0786 00 77 311 – Stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING or BENEFITS). We will then call you back on your mobile phone.
• Email – Online at advice@citaherefordshire.org.uk for initial contact by email. Please also give us a contact phone number in case we need to contact you for more information.

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