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Advice, information and advocacy for people in Herefordshire who are:

  • Homeless;
  • Dealing with:
    •  problems affecting their home including rent arrears
    • mortgage arrears

Are you having trouble paying your rent or another problem that means your home is at risk?

How we can help:

  • Help with debt and budgeting advice;
  • Advice on your housing rights, homelessness, possession and disrepair;
  • Assist in disputes with landlords;
  • Help you check for benefits and grants and claim them;
  • Refer you to one to one support, to assist you into work and training through partner agencies;
  • Refer you for help to improve the energy efficiency of your home.

There are a number of ways you can get advice from us. You can

  • Come to our booked appointments:  Mondays, Wednesdays and Friday between 10am and 3pm
  • Telephone our Advice Line on 0344 826 9685
  • Text – on 0786 00 77 311 – Stating (i) your name (ii) your postcode (iii) the type of advice needed (for example DEBT, HOUSING or BENEFITS). We will then call you back on your mobile phone.
  • Email – Online at for initial contact by email. Please also give us a contact phone number in case we need to contact you for more information.

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