Outreach

We appreciate the continuing support of Ross Town Council in maintaining a part of the Herefordshire wide service.  We are commited to developing this service further and have recently appointed Lynsey Flight as Quality Supervisor and Co-ordinator for Ross on Wye, to work with our volunteers and partners for this outreach.

Lynsey Flight said she will be responsible for publicising the service in Ross Town and delivering a strategy to increase the number of bookings and attendance at the outreach; as it seems many people are not aware of the services that are available both in Ross and countywide.

As part of their overall strategy, Citizens Advice Herefordshire needs to recruit and train new volunteer advisers and reception staff.  This will help us react more promptly to client demand

Volunteering with us is challenging, varied and often very rewarding. We’re a local charity, helping people in our community with all sorts of everyday problems by giving free advice and information, face-to-face, over the phone and by email. Our clients tell us that the work we do really does make a difference.   We provide full training, ongoing support and development, so you don’t need any particular qualifications or experience. We are looking for like-minded volunteers, to help us with this valuable work. The training is based at the Hereford Office and volunteer advisers participate in the outreach services on a rota basis.

Whatever your background, whether you want to gain new skills, enhance your CV, meet new people, give something back to your local community or just keep your brain active, this could be the volunteering opportunity for you.

Citizens Advice Herefordshire currently offers telephone advice and appointments at the Hereford office: Monday, Wednesday and Friday between 10.00am and 3.00pm and the Ross Outreach service is held every second Monday at Ross on Wye Library by appointment.

A round of recruitment is due to start later this year.

To find out more, contact Gwen Fraser on 01432 377583