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Looking for a new challenge? Volunteer for Citizens Advice Herefordshire!


Citizens Advice Herefordshire is calling for volunteers of all backgrounds to deliver advice and support to local people in Hereford City and, through outreach, Herefordshire market towns.

Following successfully obtaining a significant grant from the National Lottery to further develop and deliver outreach advice services in Herefordshire, the charity is launching a January appeal for new recruits who can give their time to help people struggling with a wide range of issues including housing, benefits and employment. 

Last year the charity supported approximately 3,500 people in Herefordshire. It can only do this work thanks to its team of 25 volunteers. Join the team of excellent volunteers who are looking for more like-minded, dedicated individuals to join them.

The charity says no experience is necessary as full training will be provided. 

As well as volunteers to offer advice to people in person, online or over the phone there are opportunities for people to provide administrative support to the charity.

Citizens Advice Herefordshire volunteers come from all walks of life and choose to volunteer for a variety of reasons. They include students; people getting back into work after career breaks; people with part-time jobs; carers; and people who have retired. 

Volunteers are often looking for new ways to gain valuable experience and enhance their skills, or to enjoy the opportunity to work with and meet different people.

Sonya Gregory, Advice Services Manager at Citizens Advice Herefordshire said:

“We’re urging people to do something great this year and volunteer with Citizens Advice Herefordshire.

As well as doing something positive for the local community, we know people who give their time get a lot back, be it enjoying the camaraderie of working in a team, learning new skills or campaigning on issues that are important to them.

We’ll give you all the training you need and would love to hear from you.”

June Howden, Volunteer Generalist adviser at Citizens Advice Herefordshire has volunteered for the past 11 years. She said:

“I’ve been volunteering at CAB since losing my job in October 2010. It gave me a sense of purpose and making a useful contribution. It also provided a challenge on many levels, using and mastering the database and IT system, using softer skills to help people who are often in crisis and usually worried. Working in a team with the support of professionals is very satisfying. We’re needed, it’s a unique role for volunteers which I would recommend.”

To find out more and apply, contact Steph Large, Volunteer Operations and Training Manager (Herefordshire Outreach)

Tel: 07546 653 739

Email: stephanie.large@citaherefordshire.org.uk 

See our Get Involved – Volunteer with us page


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